Technologies 4.0: conditions of access and use in small and medium-sized enterprises in Argentina
DOI:
https://doi.org/10.63207/9w99yh13Abstract
This article presents some preliminary results from the research project “4.0 Technologies in SMEs: Public Policies, Expectations, and Current Conditions for Their Integration.” Specifically, it refers to the specific objective focused on determining the expectations, needs, and experiences of SMEs in the Information and Communications and Transportation and Storage sectors regarding the incorporation of 4.0 technologies.
A qualitative methodology was used, based on in-depth semi-structured interviews with managers of SMEs selected in three cities in Argentina.
The preliminary results show that SMEs are at different levels of digitization, depending on the sector in question, using everything from basic software to advanced technologies such as AI, AA, and IoT. The main motivations are improved efficiency and productivity, as well as the search for innovation. Key challenges include implementation costs, lack of internal knowledge, resistance to change, and financing difficulties. Among the perceived risks, the possible displacement of employees due to automation stands out. A need for public policies that support access to financing and training is identified.
The conclusions highlight that the adoption of 4.0 technologies is in its infancy but growing. There is a recurring need for public policies that support access to financing and training, with awareness of these policies being limited.
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